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OVERVIEW Welcome to Oz Paw & Meow Co! The terms "we", "us" and "our" refer to Oz Paw & Meow Co. Oz Paw & Meow Co operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Oz Paw & Meow Co is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms carefully. By visiting or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products and services. However, colours or product appearance may differ from how they appear on your screen. We do not warrant that the quality of any products or services will meet your expectations. All descriptions of products are subject to change at any time without notice.

SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Oz Paw & Meow Co reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Oz Paw & Meow Co confirms acceptance. Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

SECTION 4 - PRICES AND BILLING Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed. You agree to provide current, complete and accurate purchase and payment information for all purchases.

SECTION 5 - SHIPPING AND DELIVERY We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY Our Services, including all trademarks, brands, text, images, graphics, and content, are owned by Oz Paw & Meow Co, its affiliates or licensors and are protected by applicable intellectual property laws. You must not reproduce, distribute, modify, or transmit any material from the Services without our prior written consent.

SECTION 7 - OPTIONAL TOOLS You may be provided with access to tools offered by third parties as part of the Services. We provide access to such tools "as is" without any warranties, representations or conditions of any kind. Any use of optional tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS The Services may contain links to third-party websites. We are not responsible for the content or accuracy of any third-party websites. If you leave our Services to access third-party sites, you do so at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY Oz Paw & Meow Co is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with Oz Paw & Meow Co. By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sales between you and Oz Paw & Meow Co. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Oz Paw & Meow Co.

SECTION 10 - PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our privacy policy.

SECTION 11 - DISCLAIMER OF WARRANTIES EXCEPT AS EXPRESSLY STATED BY OZ PAW & MEOW CO, THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

SECTION 12 - LIMITATION OF LIABILITY TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL OZ PAW & MEOW CO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.

SECTION 13 - INDEMNIFICATION You agree to indemnify, defend and hold harmless Oz Paw & Meow Co, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 14 - GOVERNING LAW These Terms of Service shall be governed by and construed in accordance with the laws of Victoria, Australia. You and Oz Paw & Meow Co consent to the jurisdiction of the courts of Victoria, Australia.

SECTION 15 - CHANGES TO TERMS OF SERVICE We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website. Your continued use of the Services following any changes constitutes acceptance of those changes.

SECTION 16 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at:

Oz Paw & Meow Co hello@ozpaw-meow.com +61 431 307 269 Docklands, Victoria, Australia 3008